Shipping policy

Orders placed through our website normally ship within 1 business days. Sometimes we do experience stock outs, which can cause a longer delay in an order. If this happens, we will do our best to contact you promptly.

Please note that we are working with local courier to fulfil your orders. Currently, we only offer to ship in the mainland Indonesia only. Carrier delays can occur without warning, and these shipments are not refunded.

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Available Courier Services at Bali Soap Indonesia :
- JNE
- J&T
- SiCepat
- Ninja
- Gosend / Grab Express (same day around Bali)
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Looking for your TRACKING INFORMATION?
Please check your email for a Shipping Confirmation. This email contains your tracking number. Please allow a few days after ordering to receive this email.